Last updated: 3/31/2026

Welcome to Naya Surf & Tours! These Terms of Service ("Terms") govern your use of our website, applications, and services (collectively, the "Service"). By accessing or using our Service, you agree to be bound by these Terms.

Quick Summary: These terms establish a fair relationship between us and you. We provide a valuable service, and you agree to use it responsibly. We respect your rights and expect you to respect ours and other users' rights.

1. Acceptance of Terms

By accessing, browsing, or using our Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not use our Service.

These Terms apply to all users, including visitors, registered users, and paying customers. If you are using our Service on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

2. Description of Service

Naya Surf & Tours provides [describe your specific service offering here - be detailed about what you provide, key features, and primary value proposition]. Our Service includes:

Access to our platform and toolsCustomer support servicesRegular updates and improvementsSecurity features and data protection

We may modify, update, or discontinue features of our Service at any time. We will provide reasonable notice of material changes that affect your use of the Service.

3. Account Registration and Security

Account Creation

To access certain features, you must create an account. You agree to:

Provide accurate, current, and complete informationUpdate your information to keep it accurate and currentChoose a strong password and keep it confidentialNotify us immediately of any unauthorized access

Account Responsibility

You are responsible for all activities that occur under your account. You agree to:

Not share your account credentials with othersNot create multiple accounts to circumvent restrictionsNot impersonate others or provide false identity informationMaintain the security of your account credentials

4. Acceptable Use Policy

You agree to use our Service responsibly and in compliance with all applicable laws. You may NOT:

Prohibited Activities

Violate Laws: Use the Service for any illegal purpose or in violation of any lawsHarm Others: Harass, abuse, threaten, or intimidate other usersInfringe Rights: Violate intellectual property, privacy, or other rights of othersSpread Malware: Upload viruses, malware, or malicious codeSpam: Send unsolicited communications or engage in spam activitiesAbuse System: Attempt to gain unauthorized access or disrupt our systemsCommercial Misuse: Use the Service for unauthorized commercial purposesData Mining: Scrape, crawl, or extract data without permission

Content Standards

Any content you upload or share must not contain:

Illegal, harmful, or offensive materialCopyrighted material without permissionPersonal information of others without consentFalse, misleading, or defamatory information

5. Intellectual Property Rights

Our Rights

The Service and all related content, features, and functionality are owned by Naya Surf & Tours and are protected by copyright, trademark, and other intellectual property laws. You may not:

Copy, modify, or distribute our content without permissionReverse engineer or attempt to extract source codeRemove or modify any proprietary noticesUse our trademarks without authorization

Your Rights

You retain ownership of content you create and upload to our Service. By using our Service, you grant us a non-exclusive, worldwide, royalty-free license to:

Host, store, and backup your contentDisplay your content as part of the ServiceMake technical modifications necessary for the ServiceProvide the Service to you and other users

This license ends when you delete your content or terminate your account, except for content shared with other users.

6. Payment Terms

Pricing and Billing

Current pricing is available on our website. By subscribing to a paid plan:

You agree to pay all applicable feesPayments are processed by secure third-party providersAll fees are non-refundable unless otherwise statedWe may change pricing with 30 days' notice

Automatic Renewal

Subscriptions automatically renew unless cancelled before the renewal date. You can cancel anytime through your account settings or by contacting us.

Failed Payments

If payment fails, we may suspend your account until payment is resolved. We will notify you before any suspension.

7. Privacy and Data Protection

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your information. By using our Service, you also agree to our Privacy Policy.

We implement appropriate security measures to protect your data, but you acknowledge that no method of transmission or storage is 100% secure.

8. Service Availability and Support

Service Availability

We strive to maintain high service availability but cannot guarantee uninterrupted access. We may perform maintenance that temporarily limits access, and we will provide reasonable notice when possible.

Support

We provide customer support through [specify your support channels - email, chat, phone, etc.]. Support is available [specify your support hours and response times].

9. Disclaimers and Limitation of Liability

Service Disclaimers

Our Service is provided "as is" and "as available." We disclaim all warranties, express or implied, including:

Warranties of merchantability and fitness for a particular purposeWarranties that the Service will be uninterrupted or error-freeWarranties regarding the accuracy or reliability of content

Limitation of Liability

To the maximum extent permitted by law, Naya Surf & Tours shall not be liable for:

Indirect, incidental, special, or consequential damagesLoss of profits, data, or business opportunitiesDamages resulting from your use or inability to use the ServiceThird-party content or actions of other users

Our total liability for any claim shall not exceed the amount you paid us in the 12 months preceding the claim.

10. Indemnification

You agree to defend, indemnify, and hold harmless Naya Surf & Tours from any claims, damages, costs, and expenses (including legal fees) arising from:

Your use of the ServiceYour violation of these TermsYour violation of any rights of othersContent you upload or share through the Service

11. Termination

Termination by You

You may terminate your account at any time by contacting us or using account settings. Upon termination:

Your access to the Service will ceaseYour data may be deleted after a reasonable periodThese Terms will no longer apply to future use

Termination by Us

We may suspend or terminate your account if:

You violate these TermsYou fail to pay applicable feesWe reasonably believe termination is necessary to protect our Service or other usersRequired by law or legal process

We will provide reasonable notice before termination unless immediate termination is necessary for security or legal reasons.

12. Dispute Resolution

Governing Law

These Terms are governed by the laws of [specify your jurisdiction]. Any disputes will be resolved in the courts of [specify your jurisdiction].

Informal Resolution

Before filing any legal action, you agree to first contact us to attempt to resolve the dispute informally. We commit to working with you in good faith to resolve any issues.

Arbitration

[Optional: Include arbitration clause if preferred - this requires careful legal consideration for your jurisdiction]

13. Changes to Terms

We may modify these Terms from time to time. When we make changes:

We will notify you via email or prominent notice on our ServiceChanges become effective 30 days after notificationContinued use of the Service constitutes acceptance of new TermsIf you disagree with changes, you may terminate your account

14. General Provisions

Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Naya Surf & Tours.

Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

Waiver

Our failure to enforce any provision does not waive our right to enforce it later.

Assignment

You may not assign these Terms without our consent. We may assign these Terms without restriction.

Force Majeure

We are not liable for delays or failures due to circumstances beyond our reasonable control, including natural disasters, pandemics, government actions, or infrastructure failures.

15. Contact Information

For questions about these Terms or to report violations:

Email: [email protected]:Naya Surf & ToursAttention: Legal DepartmentCAMARON # 53LA CRUZ DE HUANACAXTLE, NAYARIT 63731MEXICO

Response Time: We respond to inquiries within 3-5 business days.

These Terms of Service are designed to be comprehensive while remaining fair and understandable. They protect both your rights as a user and our rights as a service provider.